Delivery charges for orders from the Online Shop?

A delivery charge is placed on all orders. Depending on your purchase quantity, you could qualify for a free delivery.

How long will delivery take?

This will depend on your geographical location. With local customers it could take approximately 3- 5 days. For international orders, delivery time could take approximately 5- 8 days. You can pay more for express shipping.

What exactly happens after ordering?

After placing your order you can contact us if we delay to reach out to you. We will contact you through SMS or e-mail. Be sure to check your email for confirmation after placing your order.

Do I receive an invoice for my order?

After placing your order, you will receive your invoice via email immediately.


When the order payment is taken of my bank account?

Payment is taken out of your bank account when we confirm your payment. We have to confirm your order first before confirming your payment.

What should I do if I receive a damaged or wrong product?

In a rare occasion you receive your product damaged or a product you didn’t order, please contact us immediately to get it fixed or qualify for a refund.

Can I change or cancel my order?

You can cancel your order if it hasn’t shipped yet. Once order ships you can cancel the order. You will have to receive it first then resend to us, to qualify for a refund.

What is ``package tracking`` in my orders?

Package tracking helps you track the status of your order.